The Met • Living Map
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Previous incidents

November 2021
No incidents reported.
October 2021
October 07, 2021
Resolved

Minor outage (<6 mins) due to mis-configuration during recent update

When performing a recent update to restore Google Analytics to The Met's map, the domain name entry that directs "maps.metmuseum.org" was mis-configured. This was quickly noticed by the Living Map Infrastructure Team and rectified.

Resolved · 7 Oct at 07:32am EDT
October 04, 2021
Degraded

On-going DNS issues (now resolved)

There appears to be an on-going issue with DNS, which is affecting a number of services at Living Map. The issues are outwith our control and appear to be originating from Amazon's AWS Route53 service.

Coincidently, Facebook and its group websites and services, appear to have DNS issues as well. Although not tied to Living Map, this may indicate of a major internet-wide problem (https://www.theverge.com/2021/10/4/22708989/instagram-facebook-outage-messenger-whatsapp-error).

We will continue to monitor these issues and hope to resume a normal service soon.

Resolved · 4 Oct at 02:12pm EDT
September 2021
No incidents reported.